- Introduction
- Data Collection
- Data Usage
- Data Storage
- Third-Party Sharing
- Cookie Policy
- Security Measures
- Your Rights
- Minor Protection
- Policy Changes
- Contact
1 Introduction
Bd111 bd ("we", "the platform") operates a safe and trusted online gaming service for users in Bangladesh. When you use our services, you naturally share certain information with us. This Privacy Policy explains what data we collect, why we collect it, and how we keep it secure.
By using any bd111 bd service, you agree to this Privacy Policy. If you disagree with any part of this policy, please discontinue use of our services and contact our support team.
This policy applies solely to the bd111 bd platform. Third-party websites and services are governed by their own privacy policies, for which bd111 bd bears no responsibility.
2 What information we collect
Bd111 bd only collects information that is strictly necessary to deliver our services and meet legal requirements. We do not request data we do not need.
Information provided directly by you:
- Full Name (as per National ID)
- Mobile Number & Email Address
- Date of Birth & Address
- KYC document copies (NID, passport, or driving license)
- Payment Information (bKash/Nagad/Rocket number or bank details)
Automatically collected information:
- Device Type, Operating System & Browser Information
- IP address & approximate location
- Login timestamps, session duration & gaming activity logs
- User behavior via cookies and tracking technologies
3 How Your Information Is Used
Bd111 bd uses your information only for specific, clearly defined purposes. A full breakdown of how we use your data is provided below:
| Purpose | Explanation | Legal basis |
|---|---|---|
| Account management | Registration Verification, Login Security & Profile Updates | Contractual Requirement |
| KYC Verification | Document review to verify age and identity | Legal obligations |
| Payment Processing | Processing Deposits & Withdrawals | Contractual Requirement |
| Fraud Prevention | Detection and investigation of suspicious activity | Legitimate Interest |
| Support services | Responding to complaints and inquiries | Contractual Requirement |
| Marketing | Sending offers and promotions (with consent only) | User Consent |
4 Data Retention & Period
Bd111 bd does not retain your data longer than necessary. Certain information may be kept for a defined period after account closure to meet legal obligations.
- Account information: While the account is active and up to 5 years after closure
- Transaction Records: 7 years from the date of the last transaction (as required by financial regulators)
- KYC documents: Up to 5 years after account closure
- Gaming logs: Remains active for up to 18 months
- Cookies and session data: At the end of a session or up to 1 year, whichever comes first
Once the retention period expires, all data is securely deleted or anonymized in a way that makes identification impossible.
5 Sharing Information with Third Parties
Bd111 bd never sells your personal data. However, limited information may be shared with trusted third parties where necessary to operate our services:
- Payment Processor: bKash, Nagad, Rocket, and banking partners — for transaction processing only
- Identity Verification Service: Licensed agencies for KYC processing
- Game providers: Minimum data required to operate games
- Legal authorities: Upon a valid court order or request from a regulatory authority
6 Cookie Policy
Bd111 bd uses cookies and similar tracking technologies on its website and app. Cookies are small text files stored on your device that help improve your browsing experience.
Cookie types:
- Essential cookies: Essential for login sessions and security — these cannot be disabled
- Functional cookies: Remembers your preferences and language settings
- Analytics Cookies: To monitor and improve site performance
- Marketing Cookies: To show relevant offers (never used without your consent)
You can control or delete cookies at any time through your browser settings. Please note that disabling essential cookies may cause some features to not work properly.
7 Security Measures
Bd111 bd applies industry-leading technical and administrative measures to protect your data. Our security infrastructure is continuously monitored and updated.
- SSL/TLS encryption: All data transmissions are secured with 256-bit encryption
- Two-Factor Authentication (2FA): An additional security layer for account login
- Data Center Security: Data stored on internationally certified secure servers
- Regular Security Audits: Regular Audits by Third-Party Experts
- Access controls: Only authorized personnel can access specific data
- Breach Protocol: In the event of any data breach, affected users will be notified within 72 hours.
8 Your Rights
Bd111 bd believes you should have full control over your own data. We therefore guarantee the following rights:
Right to Know
You may request to see what information we hold about you.
Right to Rectification
You may request corrections if any of your information is inaccurate.
Right to Erasure
You may request deletion of data that falls outside legal retention requirements.
Right to Restrict Processing
You can request that we limit how your data is processed for specific purposes.
Data Portability
You may obtain a copy of your data in a machine-readable format.
Right to withdraw consent
You can opt out of marketing communications at any time.
To exercise any of your rights, contact our support team. Requests are typically processed within 30 business days. In some cases, complete data deletion may not be possible due to legal obligations.
9 Minor Protection
Bd111 bd strictly prohibits access to its services by anyone under 18. We do not knowingly collect personal data from minors.
If a parent or legal guardian notifies us that their child or dependent has accidentally registered on bd111 bd, we will immediately close the account and securely delete all associated data. Please contact us directly in any such situation.
10 Policy Changes
Bd111 bd may update this Privacy Policy from time to time. For significant changes, we will notify registered users via their mobile number or email, and the effective date will be clearly displayed at the top of the page.
Continued use of bd111 bd after an update constitutes acceptance of the revised policy. If you disagree with the changes, please contact support.
11 Contact
For any privacy-related questions, complaints, or requests, feel free to reach our dedicated Privacy Team. We're always ready to help.